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Managing your account

Manage your account details, update your email or password, and delete your account from the Account page

Accessing the Account Page​

  1. Go to the Settings page Settings page screenshot

  2. Select the Account option Account page navigation screenshot

On the Account page, you can view and edit your email, compliance region, and password, or delete your account if needed Account page screenshot

Edit your email address​

  1. On the Account page, click the pen icon next to your email in the Personal section Edit email screenshot

  2. Enter your new email and click on the ✔️ icon to proceed Enter new email field

  3. Enter your current password then click on the Send Verification Email button to continue Send verification email button

  4. An email will be sent out to your new account email. You will need to click on the verification link for the change to take effect. Once you have clicked on the verification link, you should be directed to a page similar to the one below Verification success page

  5. You can now log into your account with your new email address Login with new email

Edit your password​

  1. From the Account page, click on the pen icon next to your password in the Security section Edit password field

  2. Enter your current password and new password. Passwords must be at least 8 characters long and must include at least 1 uppercase letter, 1 lowercase letter and 1 number. When ready, click on the Update Password button to update your password Update password button

Delete your account​

  1. From the Account page, click on the Delete account button Delete account button

  2. Enter your password to confirm you want to delete your account, then click the Delete Account button Confirm delete account